Cancellation Policy

A credit card is required upon booking to hold your appointment. Due to the time sensitive nature of our business, we also DO NOT accept cancellations via email or social media messages. You must call the salon or cancel online if you need to cancel your appointment. We require 24 hours notice when cancelling a reservation. Cancellations made within 6 business hours of time of service will result in a 50% service fee to your credit card on file. Appointments missed without prior notice or phone call will result in a 100% service fee. You will receive appointment reminders both 48 hours and 24 hours in advance, to help avoid any scheduling issues. If your stylist isn't coming in on your day of scheduled service due to illness, we will notify you as quickly as possible.

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